Employee Development

Workshops in the Employee Development program are designed for all levels of employees interested in resources and strategies that will effectively help them strengthen their competencies and manage their career at NMSU.

Instructor-Led Training
Documentation

Instructor-Led Training is training scheduled in a classroom at a particular place and time. Click the link below to see all available offerings for the following Instructor-led training sessions.

Check it Out! Perceptions, Rumors, and Credibility
Conflict Resolution in the Workplace
Customer Service Begins and Ends with YOU!
Facilitator Training
Managing Your Performance Evaluation
Time Management

Documentation provided in training sessions to be used as job aids and quick reference. Some documents may require Adobe Acrobat PDF viewer, Microsoft Office applications (such as Word and Excel), or equivelent programs.

Customer Service

Customer Service Map
Customer Service Vision Map
Don't Say It Handout
Human and Business Level Wording Handout
Phone Courtesy Guidelines Handout
Six Basic Customer Needs Handout

Managing Your Performance Evaluation

Managing Your Performance Evaluation Handouts
Managing Your Performance Evaluation Presentation

Our Love/Hate Relationship with Meetings: Making Meetings Constructive

Meeting Plan Worksheet
updated 6/1/09